Policies, Terms & Conditions

Privacy Policy

At Babel Translators, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through our translation services and related platforms.

By using Babel Translators’ services, you agree to the terms outlined in this Privacy Policy.


Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, and contact details when you register for our services or interact with our platforms.
  2. Translation Data: When you use our translation services, we collect and store the text and content you provide for translation.
  3. Usage Information: We gather information about your interaction with our platforms, including your device type, browser information, IP address, and usage patterns. This helps us improve our services and enhance your experience.


How We Use Your Information

  1. Providing Services: We use the information you provide to deliver accurate translation services and improve our offerings.
  2. Communication: We may use your contact information to send you updates, service notifications, and relevant communications. You can opt out of these communications at any time.
  3. Analytics: We analyze usage data to enhance and optimize our services, identify trends, and improve user experience.


Data Sharing and Security

  1. Third Parties: We do not sell or share your personal information with third parties without your explicit consent, except when required by law.
  2. Service Providers: We may engage third-party service providers to assist with hosting, maintenance, and analysis of our platforms. These providers are contractually bound to handle your data securely.


Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platforms. You can adjust your browser settings to control cookie usage, though this might impact some features of our services.


Data Retention

We retain your personal information and translation data as long as necessary to provide our services, unless required otherwise by law.


Your Choices

You can access, update, or delete your personal information by contacting us at [contact email]. You can also unsubscribe from our communications or request the deletion of your account.


Children’s Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect or store information from children under this age.


Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The latest version will be posted on our website.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@babeltranslatorsglobal.com.

We use cookies and similar technologies on our website and process your personal data (e.g. IP address), for example, to personalize content and ads, to integrate media from third-party providers or to analyze traffic on our website. Data processing may also happen as a result of cookies being set. 

The data processing may take place with your consent or on the basis of a legitimate interest, which you can object to in the privacy settings. You have the right not to consent and to change or revoke your consent at a later time.

Terms & Conditions for Payments

By using the Babel Translators website and making payments for translation services, interpretation services, UX design, and website design and development, you agree to comply with these terms and conditions. Please read these terms carefully before proceeding with any payment. If you do not agree with these terms, please refrain from using our website.
1. Payment Authorization
By initiating a payment on the Babel Translators website, you authorize us to process the payment using the payment method you provided. You confirm that you are the authorized user of the payment method and have the necessary funds or credit to complete the payment.
2. Pricing and Payment
The pricing for translation services, interpretation services, UX design, and website design and development will be clearly displayed on the Babel Translators website. All prices are in the specified currency and are subject to change without prior notice. By initiating a payment, you agree to pay the specified amount for the requested service.
3. Payment Methods
Babel Translators accepts various payment methods, including but not limited to credit cards, debit cards, and online payment platforms. The availability of payment methods may vary based on your location and the specific service you are purchasing. You are responsible for providing accurate payment information and ensuring the payment method is valid and has sufficient funds.
4. Payment Processing
Upon successful payment authorization, Babel Translators will begin processing your request for translation, interpretation, UX design, or website design and development. The timeframe for completion will be communicated to you separately based on the nature and scope of the service requested.
5. Refunds and Cancellations
Refunds and cancellations are subject to the specific refund policy outlined for each service. Please review the refund policy provided on the Babel Translators website before making a payment. Refunds may be issued in accordance with the refund policy and at the discretion of Babel Translators.
6. Taxes
Applicable taxes, if any, will be included in the total payment amount displayed on the Babel Translators website. You are responsible for any additional taxes, duties, or fees imposed by your local jurisdiction.
7. Security
Babel Translators takes reasonable measures to ensure the security of your payment information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Babel Translators shall not be held liable for any unauthorized access, loss, or misuse of your payment information.
8. Intellectual Property
All intellectual property rights associated with the translation services, interpretation services, UX design, and website design and development provided by Babel Translators shall remain the property of Babel Translators or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the deliverables for your intended purpose, subject to these terms and conditions.
9. Limitation of Liability
Babel Translators shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of its website or the payment for services. In no event shall Babel Translators’ total liability exceed the amount paid by you for the specific service.
10. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Babel Translators is registered. Any disputes arising from the use of the website or the payment for services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
11. Modifications
Babel Translators reserves the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the Babel Translators website and payment for services constitutes acceptance of any modified terms.
By making a payment on the Babel Translators website, you acknowledge that you have read, understood, and agreed to these terms and conditions in their entirety.

Refund Policy

This refund policy outlines the terms and conditions for refunds requested by customers of Babel Translators. By using our services and initiating a refund request, you agree to comply with this policy. Please read this policy carefully before proceeding with any refund request. If you do not agree with this policy, please refrain from using our services.
1. Eligibility for Refunds
Refunds may be eligible under the following circumstances:
– Unsatisfactory Service: If you are dissatisfied with the quality of the translation services, interpretation services, UX design, or website design and development provided by Babel Translators and can provide reasonable evidence of the failure to meet agreed-upon specifications or industry standards and Babel Translators is unable to work with you to fix the issue.
– Service Non-Delivery: If Babel Translators fails to deliver the requested service within the agreed-upon timeframe and is unable to provide a suitable alternative or resolution.
2. Refund Request Process
To request a refund, you must submit a written request through our designated communication channels within a reasonable timeframe. Your refund request should include:
– Your name and contact information
– A detailed description of the reason for the refund request
– Supporting evidence, such as screenshots or documentation, to substantiate your claim
– Any other relevant information requested by Babel Translators
3. Refund Evaluation
Upon receiving your refund request, Babel Translators will evaluate the request based on the provided information and any applicable terms and conditions. We reserve the right to request additional information or clarification as necessary to assess the validity of the refund request.
4. Refund Determination
Babel Translators will determine the eligibility of the refund request based on the evaluation process. If the refund request is approved, Babel Translators will proceed with issuing a refund within a reasonable timeframe. The refund will be processed using the original payment method whenever possible.
5. Refund Amount
The refund amount will be determined based on the specific circumstances of the request and any relevant policies or agreements. Babel Translators may provide a full or partial refund, or offer an alternative resolution, at its sole discretion.
6. Non-Refundable Items and Services
Certain items or services may be non-refundable. These may include, but are not limited to:
– Services already provided or completed
– Services where the agreed-upon specifications were met
– Third-party fees or expenses incurred during the service delivery
– Digital goods or downloadable materials
7. Communication and Dispute Resolution
Babel Translators aims to resolve refund requests in a fair and timely manner. We will communicate with you regarding the status of your refund request and may seek further clarification if needed. In case of any disputes arising from the refund request, both parties agree to engage in good faith discussions to resolve the issue amicably.
8. Modifications
Babel Translators reserves the right to modify this refund policy at any time without prior notice. Any modifications to this policy will be effective immediately upon posting on our website or notifying you through other means. It is your responsibility to review this refund policy periodically.
By initiating a refund request with Babel Translators, you acknowledge that you have read, understood, and agreed to this refund policy in its entirety.